(Last Updated: November 1, 2011)
We reserve the right to modify this Policy at any time and will notify you of such changes by posting the modified Policy on our Site and indicating at the top of the Policy the date it was last updated. Your use of the Site following the posting of such changes shall constitute your consent to any changes to Nantucket Home's privacy practices.
WHAT IS PERSONAL INFORMATION?
Personal Information. Personal information is information that specifically identifies an individual, such as an individual's name, address, telephone number, e-mail address, and credit card (or other account number) when directly linked to him or her, such as information about his or her purchases. Personal information also includes demographic information, such as date of birth, gender, geographic area and preferences when such information is linked to other personal information that identifies an individual.
Aggregate Information. Personal information does not include "aggregate" information. Aggregate information is data collected about a group or category of products, services or customers from which individual customer identities have been removed. In other words, information about how you use a service may be collected and combined with information about how others use the same service, but no personal information will be included in the resulting data. Likewise, information about the products you purchase may be collected and combined with information about the products purchased by others. Aggregate data helps us understand trends and customer needs so that we can better consider new products and services, and tailor existing products and services (including the Site) to customer desires.
PERSONAL INFORMATION WE COLLECT
You provide personal information to us in a number of ways when you visit the Site.
For example, you provide us with personal information when you:
create an account and subscribe to our e-mail newsletter or other services ("Services")
purchase Nantucket Home products on the Site
participate in a survey, contest, sweepstakes, or other promotion on the Site
contact us by e-mail for any reason, such as to request help with the Services, or to provide us with your comments/feedback
submit a resume to us through the Site
submit personal information in connection photos/stories for potential use and/or publication on the Site
We may collect your name, image, billing and shipping addresses, e-mail address, phone number, credit card number and expiration date in this manner. We may also collect certain demographic information in connection with your participation in any survey, contest, sweepstakes, or promotion on the Site. You understand that when you submit comments, stories, photos, and videos for participation in any survey, contest, sweepstakes, or promotion offered on the Site, that Nantucket Home may post or publish this information on the Site. Your participation in such surveys, contests, sweepstakes, or promotions offered on the Site, and associated information sharing, is done at your own risk - Please keep this in mind. Important Note: You have the option of telling us how you wish to be identified in connection with your photos, stories, comments and elsewhere on the Site. If you choose to use your real name (or include any personally identifying information as part of your "nickname") that information will be publicly displayed on our Site where noted. Therefore, please use caution in determining how you wish to be identified on the Site.
Web Beacons. "Web beacons" (also known as "web bugs," "action tags," "pixel trackers," or "clear GIFs") may also be used on the Site or in e-mails relating to the Site. Web beacons are small graphic images placed on a webpage, web-based document, or in an e-mail message that allow the collection of certain information and monitor user activity on the Site. Web beacons are invisible because of their size (only 1 by 1 pixel) and because they are the same color as the background of the web page. We do not use Web beacons to collect personal information about you. Web beacons are used to collect non-personal information such as the IP address of the computer that the Web beacon is sent to, the URL of the page the Web user comes from and the time the Web beacon is activated (such as when you view the webpage, advertisement, or e-mail that contains the Web beacon).
HOW WE USE PERSONAL INFORMATION
In general, we use personal information collected on the Site to provide the Services and otherwise process transactions on the Site, to provide support for the Services, to respond to user requests and inquiries, to maintain a record of our dealings with Site users, to develop new products and services and to inform users about products or services we think will be of interest. For example, we use your information to process orders of subscriptions to the Services or purchases or other products, to communicate with you about your product purchases, your subscription(s) and/or use of the Services or the Site, to provide support in response to your inquiries, to send you promotional materials via e-mail and postal mail, to improve our products and services and to develop new products and services. When we use your personal information in our internal marketing efforts, we provide you with choices (see "Choice," below). We may also receive information from third parties with whom we have business relationships, and may combine this information with the other personal information we maintain about you (for example, we may receive updated information about you, such as an updated billing address, from the financial institution issuing your credit card in connection with billing for Nantucket Home products). If we do so, this Policy governs such information.
SHARING PERSONAL INFORMATION
We do not sell, trade, or rent personal information to third parties without your prior consent except in the limited circumstances described in this Policy. We may share personal information with third-party vendors who assist us in performing internal functions necessary to operate our business. These functions may include, for example, analyzing traffic information or other data, providing marketing assistance to us, mailing items, processing credit card transactions, and fulfilling or delivering orders. In all cases we limit the information shared with our third-party vendors to that which is necessary to carry out those functions. We are not responsible for any additional information you provide to these parties, and we encourage you to become familiar with their practices before disclosing information directly to them.
We also disclose personal information when we believe it is appropriate to comply with the law (e.g., a subpoena, warrant or court order) or with requests of law enforcement authorities, or other similar inquiries; to enforce or apply this Policy or our other policies or agreements; to initiate, render, bill and collect for amounts owed to us; to protect our or our customers' rights, property or safety; to protect our customers from fraudulent, abusive, or unlawful use of, our Site; or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.
In addition, information about our customers, including personally identifiable information, may be disclosed or transferred as part of any merger, acquisition, debt financing or sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personally identifiable information could be transferred to third parties as one of our business assets.
We encourage parents to take an active interest in their children's use of the Internet. The Site is not designed to collect personal information from children who are under 13 years of age, and we do not intend to or knowingly collect such information. If you are under 13, you should not provide personal information on our Site.
We use reasonable security measures in an effort to prevent loss, misuse and alteration of information while it is under our control. We cannot, however, guarantee the protection of information against interception, misappropriation, misuse or alteration, nor can we promise that your information may be not be disclosed or accessed by accidental circumstances or by the unauthorized acts of others. Furthermore, we have no control over the security of other sites you might visit, interact with or do business with.
When you register for an account on the Site, we ask you to create a "username" and password. To protect the confidentiality of your personal information, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of the Site by any person using your password. Please advise us immediately if you believe your password has been misused or otherwise misappropriated.
To view our shipping policy, please click here.
To opt-out of receiving marketing or other promotional communications from us, or to access, change or delete your personal information maintained by us, we provide you with the following options: you may (1) follow the "Unsubscribe" instructions contained in the communication from us; (2) e-mail us at firstname.lastname@example.org or (3) write to us at the following address with your request:
Nantucket Home, Inc.
Attn: Web Site Issues
Chico, CA 95928
We welcome your feedback. If you have any comments or concerns about this Policy or would like to contact us for any reason, you may reach us via e-mail at email@example.com